Outlook hangs updating address book

In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations.This means that in the worst possible scenario, an update to the Address Book won’t become available to the user until 48 hours after the change.someone who just received a CUMC email account, a new student, someone who recently changed their directory information) please use the steps below to synchronize your computer's locally cached version of the GAL.When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.This is called the Offline Address Book and is being generated on the Exchange server.Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.

They are stored in the following location: which itself holds subfolders with named after Account GUIDs.

If Outlook isn't working on a large or long process, move on to the next step. We recommend setting Windows Update to automatically download and install recommended updates.

Bug fixes, new features, and performance enhancements are released regularly.

If you're having issues with Outlook as part of an Office 365 for business subscription, we can diagnose and fix several common Outlook problems issues for you.

If our automated tool can't fix your issue, you aren't using Office 365 for business, or you'd like to talk to support, you can contact the Answer Desk.

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